Start by selecting “get started” either on the website or the mobile app and follow our innovative sign-up journey. All new sign-ups will receive a free guest pass to use as well, which is good for 14 days following sign-up to try our services for free.
Simply request a new password to be create by choosing “Forgot Password”. If no email to that account exists, a new account must be created.
Yes. Cards can be easily managed in your digital wallet. A minimum of 1 active card must be kept on file for active member accounts.
If you wish to have your account deleted, please contact a Sol Tanning Sun Pro™ at your nearest location.
Simply put, the STARTER™ level is just how it sounds, beginner level Sun and Spray. The RAPID™ level offers our best tanning equipment which help you achieve your desired results much faster, hence the name RAPID™.
Yes! Sol RAPID™ includes access to all rooms and services in our stores.
The STARTER™ and RAPID™ levels both include standup and laydown equipment, as well as sunless sprays. So, no matter what type of tanner you are there is something for you in either level.
Not necessarily. Our main goal is always sunburn prevention, and we would be happy to discuss a tanning schedule tailored to fit your needs when you visit us. That being said, our highest levels of beds have much higher levels of UVA and much less UVB(which is the ray responsible for burning), resulting in a quicker, safer, less likely to burn, tan. Just be sure not to take on too much exposure at once when starting out.
The Sol STARTER™ membership offers $10 single session upgrades to any session of RAPID™. Just let your Sol Tanning Sun Pro™ know that you want to upgrade for the day. If you wish to upgrade your entire membership, we would be happy to help. Contact us through the website or visit your nearest Sol Tanning.
Yes. Accounts can be frozen for a maximum of 2 months at a time and for the minimum of 1 billing cycle. Frozen accounts will be billed a $5 monthly service fee and can be unfrozen at any time. Freeze requests must be made at least 5 days prior to the next billing cycle.
No. Months that are already pre-paid in full cannot be frozen. Only future months that have not been billed yet can be frozen. Frozen accounts will be billed a $5 monthly service fee.
Accounts can simply be cancelled by choosing the “cancel” option in your membership portal. Cancel requests must be made at least 15 days before the next billing cycle to become effective and the “minimum month” requirement must be fulfilled prior to cancelling.
Yes. Cards can be managed in your digital wallet. A minimum of 1 active card must be kept on file for active member accounts.
No. Failure to use the facilities does not constitute a refund or credit of any form.
No. Only having Guest Passes available allow the shared use of a single account. All-Access guest passes can be added to any one of our recurring memberships options for $15 each.
Yes. Additional Guest Passes can be bought by members with active Sol Memberships for $15 each and do not expire, unless the membership is frozen or cancelled.
The states require a full 24 hours in between UV sessions.
Always! A trained Sol Tanning Sun Pro™ is always available for any questions you may have, such as how to set up or manage your account, the best membership and package options for your specific needs, how to use our equipment, discussing tanning schedules or even just learning about you!
Absolutely not. Our trained Sun Pro’s will ensure you have a clean store and clean equipment each visit. Just be courteous and try not to leave a big mess behind for us.
This answer has many variables such as how well you tan and if you burn easy, what you are tanning for, and if you signed up for our STARTER™ or RAPID™ level. This should be discussed with your Sol Tanning Sun Pro™. In short, our STARTER™ equipment will require many more frequent visits versus our RAPID™ equipment to achieve your desired look.
Not necessarily. Our main goal is always sunburn prevention, and we would be happy to discuss a tanning schedule tailored to fit your needs when you visit us. That being said, our highest levels of beds have much higher levels of UVA and much less UVB(which is the ray responsible for burning), resulting in a quicker, safer, less likely to burn, tan. Just be sure not to take on too much exposure at once when starting out.
Only our approved indoor, acrylic safe, tanning lotions are allowed for use in our stores and equipment. Under no circumstance are tanning oils allowed in any rooms or equipment. We highly suggest you shop for a lotion with us or show your Sol Tanning Sun Pro™ your current lotion to ensure it is allowed. Failure to follow this rule may result in a terminated account.
YES! You should NOT be tanning your skin without the proper rehydration tools. Failure to use one of our specially formulated lotions may result in dry, damaged skin. Dry skin does not tan, is more susceptible to burning, and is dangerous to your physical health. ALWAYS use one our specially formulated tanning lotions.
At least 18 years of age for UV Tanning. There are no state age restrictions for Sunless Spray.
Yes. Failure to use proper UV eye protection may result in damage and complications to the eyes. Eyewear is always available for purchase or borrowed use in-store.
No. All our services are “walk-in” only, considering the short and timely service types we offer. However, you can access the live feed Room Status of the store to see current wait times with the Sol Tanning mobile app.
Yes. Multiple sessions can be easily added to your account online, in-store, or on the mobile app.
No. Sol One Memberships cannot be frozen since it is a no commitment “single sessions” membership.
Yes. Cards can be managed in your digital wallet. A minimum of 1 active card must be kept on file for active member accounts.
Once you request to cancel your Sol One membership, you must use all remaining sessions before the membership ends. Any remaining unused sessions will no longer be available.
Typically, most sunless sprays will last anywhere from 5-10 days. Many variables play a role such as how frequently you shower and exfoliate, how often you are exposed humid/sweaty conditions, and how frequently you swim or soak in pools/hot tubs.
We use only high end Norvell Professional spray solution, which is made from all natural ingredients. All of our spray solution options are paraben free, gluten free, cruelty free, sulfate free, nut allergy free and 100% vegan.
Haha.. No. We only use industry leading Norvell Solutions that utilize anti-orange bronzer pigments, designed to counter an unwanted orange undertone for a natural looking tan.
YES! Failure to shower prior to your spray session may lead to an uneven, blotchy, and streaky sunless result.
No. Any lotions or moisturizers applied before a sunless session may lead to uneven, blotchy, and streaky sunless result.
A minimum of 8-12 hours is required for our STARTER™ Sprays and a minimum of 1-3 hours is required for our RAPID™ Sprays. Under no circumstance may water/sweat/liquids come in contact with your skin during the recommended cure-time.
NO! You must FULLY shower again after any sunless development time us up. “Rinsing off” may lead to an uneven, blotchy, and streaky spray.
Unfortunately, not. We are not able to offer refunds on any tanning services considering we do not control how you handle your pre/post-care routine. Follow the instructions given and you will have the perfect sunless glow.
Red Light Therapy is a service we offer which utilizes low level wavelengths to aid in cell regeneration, restore cell function and trigger blood flow. In turn, it helps to heal our bodies and relieve pain. Regarding tanning specifically, Red Light helps to activate more melanin in turn, helping you achieve a faster tan. Paired with one of our collagen boosters, adding Red Light into your routine will also help aid in reducing wrinkles and providing you with younger, healthier looking skin.
Preferably before, but as long as you get a couple sessions in at least weekly, the order doesn’t matter so much.
As much as you can! There are many benefits to a frequent Red Light routine. Sessions for all our services are all limited to once every 24 hrs.
In general, there are really no major side effects of Red Light Therapy. However, individuals who have conditions with photosensitivity or who are on medications that make them photosensitive shouldn’t use Red Light Therapy devices.
In general, there are really no major side effects of Red Light Therapy. However, individuals who have conditions with photosensitivity or who are on medications that make them photosensitive shouldn’t use Red Light Therapy devices.
The Hydro is a 20-minute vitamin-infused steam session in our Hydro pod, perfect for rehydrating and replenishing the skin. Think of it as a “fully body facial”.
Hydro sessions should ALWAYS be done before your tanning or sunless session. It is very important that you do not come in contact with liquids for a period of time following your Sunless or Tanning session, especially when you are using one of our high-quality indoor tanning lotions that may contain DHA.
